Web Portal Integration
- Automates case ingestion from Pharma Company’s owned public/private Web Portals
- Flexible integration via standard (E2B) and custom formats
- Configurable data validations
- Periodic reconciliation reports to ensure data integrity
- Integration with Safety Systems through E2B R2/R3, APIs, and Native UltraFormat
- A high-performant solution to handle large case volumes
- In-built Score based Duplicate Search functionality
Regulatory Integration
- Seamless Integration with Regulatory Authorities e.g., EV-Web & HA CANADA
- Configurable search criteria and schedules
- Download history including point-in-time search criteria
- Interface to filter cases based on frequently used parameters
- User-friendly case form view for complex formats like E2B R3
- Integration with Safety Systems through E2B R2/R3, APIs, and Native UltraFormat
- A high-performant solution to handle large case volumes
- Configurable workflows to align with client’s business processes
- In-built Score based Duplicate Search functionality
- Access management with restrictions based on products, studies, country and sources
Structured Form Processing
- Extracts ICSRs from various formats – Excel, Word, PDF, XML, Scanned Images
- Frequently used forms like CIOMS, MedWatch, E2B R2/R3 are pre-configured
- Indigenous algorithms to provide 100% accuracy
- Complex form processing problems have been addressed:
- Checkbox extraction
- Non-fixed (dynamic) fields and sections
- Expanding Sections (same page, multiple pages)
- Single line / multi-line table data
- Table data split across pages
- Support for handwritten text extraction
- Configurable Data Validations
- Ability to define form-specific workflows with or without manual intervention steps
- Integration with Safety Systems through E2B R2/R3, APIs, and Native UltraFormat
- In-built Score based Duplicate Search functionality
Mailbox Management
Decouple Mailbox:
- Triaging
- Workflow
- Reconciliation
- Dashboard
- Reports
- Email Client for outbound communication
System Assistance:
- Source Identification
- Case Classification (Legal, Spontaneous)
- Tagging (custom parameters)
- Non-Case vs Case Identification
- Auto-assignments
- Auto-download of encrypted data
